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Service Monitoring comes with some configuration options that Confluence administrators can use to adjust Service Monitoring to their needs.

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1. Confluence UI
   When active, a link to the Monitoring Dashboard is added to the global header navigation:
   

   Image Added

2. Incidents
   When active links are closed automatically when a later check succeeds.
   check fails → incident open → 1 hour passes → check succeeds → incident is closed automatically

3. Email Notifications
   Uses the same email server as Confluence. Define when emails are sent:

   • a new incident opened

   • an incident is open after 1, 3 or 7 days

   • someone marked the incident as being handled

   • an incident is closed
     

4. Permissions
   By default only Confluence administrators can create/edit monitoring entries.
   Add user groups to allow the users of these groups to create/edit monitoring entries.